GENERAL FAQ
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How Does Ordering Work?
1. Checkout and make payment for the items in your cart
2. Once payment is made , your order will be sent to our warehouse and be fulfilled.
3. Once the package is out for shipment , we will update you with a tracking number that you can use to check where your parcel currently is at.
Which Countries Do You Ship To?
United Kingdom , Canada , Austrlia
Singapore , Malaysia , Indonesia
DO CHECK INDIVIDUAL PRODUCTS TO GET THE SPECIFIC SHIPPING TIMES AS EACH PRODUCT HAS DIFFERENT SHIPPING TIMES.
DO LET US KNOW YOU ARE NOT IN ANY OF THESE COUNTRIES AND WOULD LIKE TO PURCHASE OUR PRODUCTS. WE MAY BE ABLE TO WORK SOMETHING OUT
What if our shipping is not on time?
Our warehouse staff are always working around the clock and may not be able to deliver products on time for every order. If your order comes late than the range that we state on our website, 12 percent of the item cost will be refunded to you.